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Jane was Jack's secretary, who was heard in a phone conversation with Jack in "Something Nice Back Home" when she called him early one morning to inform him that his consult with Ms. Berenberg was later that day.
Transcript of phone conversation
Jane: Dr. Shephard? Just confirming your 11:00 consult with Ms. Berenberg. It was moved up yesterday, and I know how you are with your calendar.
Jack: Yeah. Yeah, I remember, Jane. I'll, um... I'll be in there.
Jane: Thank you, doctor.
Jack: All right. Bye.